Career & impact

Product leadership,
grounded in delivery.

More than a decade connecting product, engineering, platform modernization, and operations—with a focus on making complex work understandable and executable.

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Enterprise experience

State Farm

Aubrey, TX · Hybrid

Aug 2025–PresentCurrent role

Policy Admin System Platform Transformation

Technical Product Owner - Lead

Leading enterprise platform transformation across six delivery teams and nine engineers at peak, spanning vendor partners, internal developers, architects, QA, designers, and business stakeholders.

  • Set roadmap direction and priorities, sequence work around technical dependencies, and guide program-level planning adjustments to align with team delivery schedules. Own technical scope, integration and API expectations, and executive decision context across risks, dependencies, and rollout readiness.
  • Use AI-assisted analysis across production repositories to accelerate technical discovery and requirements validation.
  • Redirected a vendor-specific date-and-time change into a cross-integrator strategy, using a temporary API-layer transformation to maintain delivery continuity while avoiding long-term custom code.
  • Advanced backlog readiness by 2–3 weeks by analyzing code commits and shifting vendor delivery from end-of-feature handoff to incremental intake.
  • Created design briefs and process flows that cut planning turnaround from about six weeks to 2.5–3 weeks. Stronger delivery-quality expectations helped reduce related vendor defects from 2–5 per week to 2–5 total over the following three months.
  • Created a requirements-to-delivery workflow adopted by the program and originated its human-reviewed automation concept. The automation is prepared for pilot validation.
Dec 2022–Jul 2025

New Business Auto · Modernized System

Horizontal Product Owner

Led product and engineering delivery for a modernized enterprise auto-shopping experience.

  • Delivered the Simplified Auto Sales Agency UI, generating 2.5M quotes in 2024 and increasing quote starts 13%, completed quotes 17%, and purchases 53% versus the legacy platform.
  • Built a multi-year roadmap supporting modernization, state rollout, and scalable sales enhancements through Q4 2027.
  • Balanced customer needs, stakeholder priorities, technical debt, and platform scalability across delivery teams.
  • Partnered with architects and senior engineers to simplify implementation and reduce integration risk.
Feb 2022–Dec 2022

New Business Auto · Legacy System

Portfolio Analyst

Improved delivery flow and technical knowledge across a multi-team engineering portfolio.

  • Built a searchable MkDocs knowledge platform with CI/CD deployment to reduce tribal knowledge and improve onboarding.
  • Resolved 60+ cross-functional dependencies across multiple engineering teams.
  • Led the migration from Agility to GitLab, standardizing technical requirements and increasing portfolio visibility.
Apr 2018–Feb 2022

IT Operations

Technology Supervisor / Technology Analyst

Led technical talent strategy while building tools that improved recruiting efficiency.

  • Increased intern-to-full-time conversion from 46% to 92%, expanded the candidate pipeline by 70%, and reduced annual hiring costs by more than $150K.
  • Built an AWS-powered recruiting application that automated résumé parsing, candidate scoring, and role matching.
  • Coached interns and early-career technologists while partnering with leadership on workforce planning and development.
Anonymized work sample · 3-page PDF

Modernizing a complex customer journey platform.

How I set product direction, defined API and platform boundaries, and connected user feedback to reusable workflows—then improved delivery readiness through scenario mapping, design briefs, and requirements traceability with Rovia.

Read the work sample (PDF)
Design-brief turnaround
Reduced from about six weeks to 2.5–3 weeks.
Related configuration defects
Decreased from 2–5 per week to 2–5 total over the following three months.
Cross-product decision visibility
Created a shared planning hub for milestones, blockers, schedule decisions, and weekly changes.

Defect figures reflect observed issue counts, rather than a normalized rate, following changes to scenario, readiness, and Definition of Done practices.

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