Increase in purchases
Led a modernized agency sales experience that also increased quote starts 13% and completed quotes 17% versus the legacy platform.
I’m Mandie Morgan, a technical product leader connecting customer needs, enterprise systems, and engineering decisions.
When the problem is ambiguous and systems are connected, I set direction and priorities. I define the order of work around technical dependencies and team schedules, and help the program adjust its plans so teams can move from discovery to delivery.

Led a modernized agency sales experience that also increased quote starts 13% and completed quotes 17% versus the legacy platform.
Used code-commit analysis to identify completed vendor work and move delivery to incremental intake.
Created an internal operating model adopted by the program and originated its human-reviewed automation concept.
I connect strategy, systems, delivery, and people—especially when a problem crosses team boundaries.
I define ambiguous problems, challenge assumptions, and use research and repository analysis to uncover missing requirements.
Problem framing · Requirements discovery · AI-assisted analysisI trace APIs, payloads, business rules, and ownership boundaries to understand how a decision affects the whole system.
API strategy · Systems mapping · Integration designI set direction and priorities, sequence work around technical dependencies, and guide program-level adjustments to align with team schedules and implementation needs.
Roadmap ownership · Dependency sequencing · Program alignmentI turn decisions into testable work, identify risk early, and build tools that improve how teams prepare and deliver.
Backlog readiness · Traceability · Human-reviewed automationA learning game spanning 23 sports, with age-aware guidance, real-game clips, and progression across web and mobile.
My contribution Product strategy, experience architecture, privacy design, hands-on implementation, and beta validation.
An operating model that connects approved requirements, testable work, design artifacts, and change history.
My contribution Created the workflow, gained program adoption, and originated the automation concept. Automation pilot validation is pending.
I’m comfortable saying “I don’t know.” Then I research, ask, test, and bring the right people into the conversation.
Learn how I work and leadUnderstand customer needs, current behavior, and the assumptions behind the request.
Map the systems, dependencies, ownership, and people affected by a decision.
Define tradeoffs, testable requirements, and the evidence needed to move forward.
Use quality and delivery signals to improve the product and the way the team works.
Explore my career, review a practical work sample, or start a conversation about your team.