Curiosity
I don’t accept a requirement until I understand why. The first request is rarely the whole problem.
How I think
Challenge ideas. Never people.
I thrive in ambiguity. I’m most energized by technical problems without obvious answers—where requirements are evolving, systems are highly integrated, and teams need clarity before they can move forward.
A belief I live by
“A problem is just a solution that hasn't been found yet.”
I begin by understanding the current state: production behavior, repositories, APIs, business rules, technical documentation, and customer experiences.
From there, I partner with engineers, architects, and experience designers to challenge assumptions, simplify complexity, and create scalable solutions that preserve technical integrity while making the experience understandable and usable.
I lead with curiosity, empathy, and evidence—because I’m not driven by being right. I’m driven by finding the right answer.
What guides me
I investigate the system before defining the solution.
Clarity
I slow the room down long enough to make sure we are solving the right problem, then create the shared language teams need to move.
Collaboration
The best ideas come from the room—not from hierarchy. Engineers, designers, architects, operators, and business partners all improve the solution.
Courage
I challenge assumptions with evidence, including vendor and leadership assumptions, when the long-term decision needs another look.
Empathy
People do their best thinking when they feel heard. I create space for questions, dissent, and different kinds of expertise.
Learning
I’m comfortable saying I don’t know. Then I research, ask, test, and keep going until the system makes sense.
Beyond the roadmap
Developing people and expanding access.
ITSMF Emerge Academy
2025 cohort
University of Texas at Dallas
Recruiting Lead
DFW Hackathons
Directed 25+ events engaging 7,000+ students
Education
B.S. Information Systems & Accounting · Millikin University
Certification
Certified ScrumMaster (CSM) · Scrum Alliance